A decade of strategic leadership driving operational excellence and sustainable growth.

For over ten years, I have led cross-functional teams, scaled business operations, and directed large-scale crisis responses. I believe that true operational excellence doesn't just improve the bottom line;it elevates the people it serves. Currently pursuing an MSc in Healthcare Leadership in London, I am dedicated to building resilient systems where strategic efficiency meets compassionate care.

dhireshshrestha@gmail.com Kempt Street, Woolwich, UK
Dhiresh Shrestha

About Me

"A highly motivated and results-oriented professional with a proven track record of enhancing operational efficiency, driving growth, and leading diverse teams to achieve key organizational objectives across various global sectors."

My career has evolved from driving robust business development and leading high-performing international sales teams to orchestrating large-scale community relief operations. By blending sharp business acumen with an unwavering passion for service, my goal is to step into impactful management or healthcare leadership roles that demand both strategic foresight and deep empathy.

Professional Experience

Personal Shopping Fulfillment Specialist

TESCO Customer Fulfillment Center | Erith, UK Nov 2025 - Present
  • Managed and executed end-to-end e-commerce fulfillment, accurately selecting high-volume orders to meet strict dispatch timelines.
  • Maintained exceptional customer satisfaction by ensuring absolute product quality and exceeding corporate service standards.

Learning Support Assistant

Harrow College | UK Aug 2025 - Nov 2025
  • Provided tailored one-on-one and small-group support to students, particularly focusing on those with Special Educational Needs (SEN).
  • Collaborated closely with teaching staff to dynamically adapt lesson plans, ensuring high accessibility and engagement.

Sales Consultant

Ions Therapy (Healthcare Device Firm) | UK Apr 2025 - Jul 2025
  • Acted as a premier consultant, architecting strong relationships with healthcare clients and end-users.
  • Executed precise stock control and inventory management strategies.

Chief IELTS Instructor & Mentor

Star Institute and Consultancy | Kathmandu Apr 2019 - Mar 2025

Led comprehensive instruction and mentorship programs, meticulously guiding students to achieve optimal performance in international academic assessments.

Executive Manager & Motivational Speaker

Edusoft Academy | Kathmandu Jan 2020 - Oct 2024
  • Drove strategic growth and enhanced operational efficiency across the academy's core departments.
  • Expanded the organization's digital footprint and educational reach to over 200,000 subscribers.

Manager

Bhaktivedanta Book Trust, ISKCON | Nepal Jun 2016 - Dec 2019

Successfully directed logistics and distribution networks to distribute 100,000 copies of the Bhagavad Gita during the intensive December Marathon.

Branch Manager

Pixel Design Nepal Feb 2013 - May 2016

Managed branch operations, overseeing HR and workflow for 20+ employees while collaborating with healthcare sector clients for digital marketing campaigns.

Senior Sales Manager

LinkPlus Offshore BPO Jan 2011 - Feb 2013
  • Led high-performing sales teams providing insurance and patient support services to international healthcare clients.
  • Mentored staff on the utilization of healthcare software applications and patient data communication standards.

Academic Foundation

MSc Healthcare Leadership & Management

BPP University, London, UK | Expected Apr 2026

Focus: Healthcare Systems, Clinical Leadership, Strategic Management.

Master of Business Administration (MBA)

Indira Gandhi National Open University | Oct 2023

Focus: Business Strategy, Operations Management, Organizational Behaviour.

Bachelor of Business Studies

Tribhuvan University, Nepal | Nov 2019

Focus: Business Administration, Finance, Economics.

Crisis & Community Leadership

Head of Emergency Relief Operations

2015 - 2016

Nepal Earthquake Response

Led emergency relief for 10,000+ individuals, coordinating medical aid, food, and shelter. Managed 50+ volunteers and collaborated with WHO and Red Cross Nepal for resource mobilization.

Volunteer Coordinator

2016 - 2018

Nepal Red Cross Society

Organized health camps and managed volunteer teams for medical emergencies and relief distribution. Provided mental health support and awareness in disaster-affected communities.

Community Event Director

2016 - 2025

ISKCON Nepal

Directed full-cycle event management for large-scale social welfare programs. Crafted and delivered engaging motivational talks focused on personal growth and leadership.

Professional Details

Certifications & Clearances

Enhanced DBS: Available Immediately Right to Work Verified

Specialized Training

  • Patient Data Standards: Training for Intl. Healthcare Clients
  • Aged Care Volunteer: Elderly Welfare Program, Nepal
  • IELTS Chief Instructor: Mentorship Methodologies

Languages & Interests

Nepali (Native) English (Proficient) Hindi (Conversational)

Serving People in Need, Counselling, Reading Non-Fiction.